Shipping & Returns

Lippert will ship anywhere in the US and Canada via FedEx or LTL carrier.

Shipping costs depend on the shipping method, where the item is going, and weight of the item shipped. Note that additional taxes and brokerage fees may be applied to Canadian and other international orders. The quoted carrier rate does not include these charges. Lippert has no control over these fees. Once the carrier takes the package, Lippert takes no responsibilities over lost packages or packages damaged by the carrier. If the carrier damages or loses your package, please contact them - your tracking number is available on your confirmation e-mails.

Estimated shipping and delivery times can be found on product pages. Tracking numbers will be provided via email at time of shipment.

Expedited shipping methods may be available for items that qualify with participating carriers, but expedited orders cannot be placed online at this time. Please call 432-LIPPERT to place an expedited order.

If, for whatever reason, you are not satisfied with your product or order, please email [email protected].

If Lippert ships the wrong item, an item damaged by Lippert or a non-functioning item, contact us within ten (10) days of your receipt of the item and we will send you an RMA and will take full responsibility over return shipping costs. We will reimburse your card when the item is returned to us. No restocking fee will be charged to your card in these instances.

If you receive the item and decide that you do not want the item, you must so notify us in writing within ten (10) days of your receipt of the item. You must also arrange for the item to be returned to us within thirty (30) days of delivery and you will then be responsible for return shipping costs. Once we receive the item, we will reimburse your card less a flat 20% restocking fee. This fee applies to the items shipped plus applicable taxes, not the original shipping cost itself.

Certain products, such as custom ordered configurations, may not be eligible for returns (see product page for details). Returned products must be in like-new, resaleable condition. Installed parts may not be eligible for returns.

Note that Lippert reserves the right to change these policies at any time.